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Kathleen and Peter Golden |
Reservations by Phone: |
| Toll free: | Local / fax: |
| 800 550-8696 | 808 985-8696 |
Information
Thank you for your interest in our hand crafted cottages:
- 2 night minimum stay.
- 3 or more nights recommended and preferred.
- Discounted rates offered on reservations of 3 nights or more.
- Please call for single night requests / additional $20.
- The Retreat is available for small groups upon request.
- Check-in is between 3:00-5:00 P.M. Check out by noon.
- Please make arrangements in advance for early and/or late arrival.
Location:
- 27 miles from Hilo Airport, approximately a 40 minute drive.
- 103 miles from Kona Airport, approximately a 2 1/2 hour drive.
Please plan your arrival and departure times accordingly.
All accommodations include:
- Breakfast provided in the privacy of your cottage: tropical fruit and fresh baked goods, granola, fruit juice, eggs or quiche, 100% Kona coffee, a selection of herbal and black teas, and milk and soy or rice milk.
Please note: only the Guest Cottage and the Bamboo Guest House have cooking facilities.
Housekeeping service includes:
- Fresh food, towels, and trash removal daily.
Additional housekeeping services, such as bed making, dish washing, etc. are available for an added fee.
Please make arrangements with Peter and Kathleen prior to your arrival.
Rates and payment:
- All rates subject to 12.42% Hawai`i taxes.
- Full amount required to hold reservation.
- Personal checks must be received within one week of phone confirmation.
- VISA and Mastercard accepted; credit cards preferred.
- With your reservation request, please include the credit card security code ( 3 numbers on the back of the card ) and the credit card billing address, in addition your postal address.
Cancellations:
- In the event of cancellations made 30 days prior to arrival date, payment will be refunded less 15%.
- Please note that changing cottages or dates for existing reservations, made 30 days prior to arrival date is discouraged and is subject to a 25% reservation adjustment fee.
- For cancellations received less than 30 days prior to arrival date, payment will be forfeited unless date(s) can be rebooked.
- For changes of cottages and dates received less than 30 days prior to arrival date, payment will be forfeited unless date(s) can be rebooked. For any adjusted reservations less than 30 days prior to arrival that cannot be rebooked, discounted rates are available.
- No refunds or cancellations at holiday times and Kilauea Wilderness Run and Merrie Monarch Hula Festival.
- For your financial security regarding cancellations, in case of any possible emergencies, please consider trip insurance.
All rates and policies are subject to change without notice.
Volcano Rainforest Retreat is a Smoke-free environment.
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